PRIVACY POLICY

EKJ Forward Solutions LLC
Effective Date: October 23, 2026
Website: https://ekjforward.com

EKJ Forward Solutions LLC (“EKJ Forward,” “we,” “our,” or “us”) is a veteran-owned business headquartered in Maryland, United States, providing procurement and supply solutions and professional cleaning services.

We respect your privacy and are committed to responsible, transparent handling of personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information in connection with our website, business communications, and service inquiries.

This policy applies to individuals who visit our website, contact us, or communicate with us regarding our services.

Depending on how you interact with us, we may collect:

Information you voluntarily provide:

• Name and contact information, including email address and telephone number
• Business name, job title, or organization, when applicable
• Service location or address, when necessary to evaluate a service request
• Details about procurement, supply, or cleaning needs
• Information included in messages, correspondence, or submitted inquiries

Website and technical information:

Our website hosting provider and enabled website technologies may collect technical information, including IP addresses, browser types, device information, pages visited, and cookie-related data.

Visitors should not submit Social Security numbers, payment card information, medical information, passwords, or other sensitive personal information through our general contact form.

We may use personal information to:

• Respond to inquiries and communicate with prospective or existing clients
• Evaluate service requests and provide estimates or proposals
• Coordinate procurement, supply, and professional cleaning services
• Maintain business records and client communications
• Operate, maintain, and secure our website
• Detect or prevent fraudulent or unauthorized activity
• Fulfill contractual obligations and comply with applicable laws

We seek to collect only information reasonably necessary for legitimate business purposes.

Where the European Union General Data Protection Regulation (GDPR) or similar laws apply, our processing may rely on one or more applicable legal bases:

• Contractual necessity: To respond to requests and take steps toward providing requested services
• Legitimate interests: To conduct ordinary business communications, maintain website security, and administer our operations, where those interests are not overridden by applicable individual rights
• Legal obligations: To comply with applicable recordkeeping, regulatory, or legal requirements
• Consent: Where consent is required, including for certain optional cookies or marketing activities

Where processing depends on consent, individuals may withdraw that consent, subject to applicable law.

We may disclose personal information to trusted third parties when reasonably necessary for business operations, including:

• Website hosting and technology providers
• Email and communication service providers
• Suppliers, subcontractors, or service partners when necessary to address a requested service
• Professional advisers and authorized service providers
• Government authorities or other parties when disclosure is required by law

We do not sell personal information submitted through our contact form.

We do not disclose personal information for unrelated third-party marketing without an appropriate legal basis.

Service providers are expected to handle information appropriately and in accordance with applicable contractual and legal requirements.

Our website may use cookies and similar technologies to support essential website functions, security, performance, and visitor experience.

Depending on the features enabled through our website provider, certain technologies may also support analytics or other optional functionality.

Where applicable law requires consent for nonessential cookies or tracking, we will provide appropriate choices before using those technologies.

Visitors may also manage certain cookies through their browser settings. Disabling cookies may affect website functionality.

We take reasonable administrative, technical, and organizational measures appropriate to our business and the information we handle to reduce the risk of unauthorized access, disclosure, alteration, or loss.

Our safeguards may include appropriate access restrictions, secure account practices, and reliance on reputable technology service providers.

No internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.

If a qualifying data-security incident occurs, we will assess and address applicable notification obligations under Maryland law and other relevant laws.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, managing client relationships, fulfilling service obligations, resolving disputes, maintaining business records, and meeting legal requirements.

Retention periods depend on the nature of the information, the purpose for which it was collected, and applicable legal or contractual obligations.

When information is no longer required, we will take reasonable steps to delete, securely dispose of, or de-identify it, as appropriate.

Depending on your location and applicable law, you may have the right to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request information about how your data is used or disclosed
• Object to or request restrictions on certain processing
• Request portability of certain information
• Withdraw consent where processing relies on consent
• Opt out of certain uses of personal information, where legally applicable

Some requests may be limited by legal obligations, contractual requirements, identity-verification needs, or other lawful exceptions.

To submit a privacy request, email Info@EKJForward.com with the subject line 

Privacy Request.

We may request reasonable information to verify your identity before fulfilling a request.

We will respond within the timeframes required by applicable law.

Maryland residents may have additional rights under the Maryland Online Data Privacy Act (MODPA) when that law applies to our processing activities.

These may include rights to access, correct, and delete personal data; obtain certain information; and opt out of specified processing activities, subject to statutory conditions and exceptions.

Where MODPA applies, we will provide the required procedures for exercising applicable rights, including appeals and authorized-agent requests where required.

We will not unlawfully discriminate against individuals for exercising applicable privacy rights.

Maryland's Personal Information Protection Act may also impose security and breach-notification obligations independently of MODPA's applicability.

Where GDPR applies to our activities, individuals in the European Union or European Economic Area may have additional rights, including access, rectification, erasure, restriction, portability, objection, and protections concerning certain automated decisions.

Individuals may also have the right to lodge a complaint with an appropriate data protection supervisory authority.

International data transfers: EKJ Forward is headquartered in the United States. Personal information provided to us may be processed in the United States or in other countries where authorized service providers operate.

Where GDPR applies to international transfers, we will use an applicable lawful transfer mechanism or safeguard as required.

If our activities require the appointment of an EU representative or data protection officer, the relevant contact information will be made available as required.

Our website and services are intended for adults and organizations seeking business or household services, not for children.

We do not intentionally solicit personal information from children under 13 through our website.

If we learn that information from a child has been collected in circumstances requiring parental consent or deletion, we will take appropriate steps consistent with applicable law.

Our website may contain links to external websites or use services provided by third parties.

Those organizations may maintain their own privacy policies and information-handling practices. We encourage visitors to review their policies when interacting with those services.

We may revise this Privacy Policy to reflect changes in our services, technology, information practices, or applicable legal requirements.

The revised policy will be posted on our website with an updated effective date. Additional notice will be provided when required by law.

For privacy questions, information requests, or concerns, please contact:

EKJ Forward Solutions LLC
Email: Info@EKJForward.com
Phone: 301-708-7600
Website: https://ekjforward.com

Privacy inquiries: Please use the email subject line “Privacy Request.”